Privacy Policy

Last updated: April 24, 2026

Virtualsis LLC ("we," "us," or "our") operates the website getvirtualsis.com and provides remote technical support, virtual assistant, and development services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

1. Information We Collect

We collect information you provide directly to us, including:

• Name and email address (via contact form)
• Service inquiries and messages you send us
• Payment information processed securely through Stripe (we never store card details)
• Communication records (emails, chat logs related to support sessions)

We may also automatically collect basic usage data such as browser type, pages visited, and referring URLs through standard server logs.

2. How We Use Your Information

• Respond to your inquiries and deliver requested services
• Process payments and manage billing
• Send service updates, invoices, and support communications
• Improve our website and service offerings
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Payment Processing

All payments are processed through Stripe, Inc. Virtualsis LLC does not store credit card numbers or sensitive payment data on our servers. Stripe's privacy policy is available at stripe.com/privacy.

4. Data Sharing

• Stripe — for payment processing
• Email providers — to deliver communications
• Legal requirements — if required by law or to protect our rights

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information. Remote support sessions are conducted through encrypted connections. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

7. Your Rights

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of non-essential communications at any time

8. Cookies

Our website does not currently use tracking cookies or third-party analytics. If this changes, this policy will be updated accordingly.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

Virtualsis LLC  |  hello@getvirtualsis.com  |  getvirtualsis.com